Terms & Conditions

1. Introduction

Welcome to Jules Tech. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

• "We", "Us", "Our" refers to Jules Tech
• "You", "Your", "Customer" refers to the user of our services
• "Products" refers to electronics and accessories sold on our platform
• "Services" refers to all services provided by Jules Tech

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we reserve the right to:

• Correct any errors in product information
• Update product availability and pricing
• Modify or discontinue products without prior notice
• Limit quantities purchased per customer

4. Orders and Payment

When you place an order, you are making an offer to purchase products at the prices stated. We reserve the right to accept or reject any order. Payment must be made in full before products are shipped. We accept various payment methods as displayed on our checkout page.

All prices are in Rwandan Francs (RWF) unless otherwise stated. Prices are subject to change without notice, but orders will be honored at the price stated at the time of order confirmation.

5. Shipping and Delivery

We offer delivery services throughout Rwanda. Delivery times and fees are calculated at checkout. We are not responsible for delays caused by:

• Incorrect or incomplete delivery addresses
• Unforeseen circumstances beyond our control
• Customer unavailability at the delivery address

6. Returns and Refunds

We want you to be satisfied with your purchase. Returns are accepted within 7 days of delivery for unused products in original packaging. To be eligible for a return:

• Product must be unused and in original packaging
• All accessories and documentation must be included
• Proof of purchase must be provided
• Return request must be made within 7 days of delivery

Refunds will be processed within 14 business days after we receive and inspect the returned product.

7. Warranty

All products come with manufacturer warranties as specified. Extended warranty options may be available at checkout. Warranty claims must be made in accordance with the manufacturer's terms and conditions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Jules Tech or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Jules Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at our contact page.